Everything your business needs on WhatsApp.
BTAV Connect brings your chats, automation, campaigns and payments together on the official WhatsApp Business Platform — with Instagram and Messenger alongside.
One inbox for every customer chat
Shared team inbox
Assign chats, add internal notes and labels, see who's replying — live, with the 24-hour window shown on every chat.
Instagram & Messenger
Instagram Direct and Facebook Messenger chats in the same team inbox, plus comment-to-DM on posts and reels.
WhatsApp calls
Customers call your WhatsApp number and your team answers in the browser — or calls customers who allowed it.
Smart chat routing
New chats go to the right teammate by language, ad, campaign, keyword, tag or lead status.
Mobile app
Install on your phone's home screen and get a notification for every new chat.
Web pages in chat
Send a menu, offer or booking page that opens inside WhatsApp — and see how many viewed it.
Answers at 2 am, without a person
No-code chatbots
Menus, buttons, lists and flows built by drag and drop, started by keywords, ads or a new chat.
AI sales agent
Answers from your website, PDFs and videos, suggests products, sends payment links and hands over to a person.
WhatsApp Forms
Lead, booking and feedback forms customers fill without leaving WhatsApp — straight into your contacts.
Date messages
Birthday and anniversary wishes every year, renewal and due-date reminders on the right day.
Drip sequences
Follow-up messages over days, that stop by themselves when the customer replies.
Hindi and regional languages
Auto-translate incoming messages, and use the dashboard in Hindi, Marathi, Gujarati, Bengali, Tamil or Telugu.
Broadcasts that people actually read
Campaigns
Scheduled or recurring broadcasts with approved templates, carousel cards and per-customer variables.
Click tracking & retargeting
See who read, replied or tapped a link — and send a follow-up to exactly those people.
Results that matter
Delivered, read, replied, tapped and revenue per campaign and per template, plus A/B tests.
Click-to-WhatsApp ads
Create Facebook and Instagram ads that open a chat, reply instantly per ad, and report sales back to Meta.
From “price?” to paid order, in the chat
Catalogue orders
Customers send a cart from your WhatsApp catalogue; you track it to delivery and they're told at every step.
Payments in chat
UPI or card inside WhatsApp, or payment links from your own Razorpay, Cashfree or PayU account.
Store automations
Shopify and WooCommerce order updates, COD confirmation, abandoned-cart recovery, restock alerts and reviews.
Payment reminders
Unpaid invoices from Zoho Books or Tally get polite WhatsApp reminders until they're paid.
Works with the tools you already use
Ready connectors
Razorpay, LeadSquared, WebEngage, Integrately, HubSpot, Zoho CRM, Google Sheets, Zapier, Pabbly and Make.
API and webhooks
Send messages and templates from your own software and get every event on your server.
Excel and Sheets import
Bring contacts from CSV, Excel or a Google Sheet in one go; duplicates are merged.
Team & security
Roles, two-factor login, passkeys, single sign-on, audit log, consent ledger and phone-number masking.
Agencies & referrals
Run client accounts under your own brand with billing — or refer a business and earn a free month.
Start free today.
The Free plan needs no card. Paid plans from ₹299 a month, with a GST invoice.