Built for Indian businesses · D2C & e-commerce
WhatsApp for D2C brands and online stores
Confirm COD orders, recover abandoned carts, send shipping updates and sell from your catalogue — with Shopify and WooCommerce connected.
- Fewer fake COD orders and returns
- Abandoned carts recovered
- Fewer “where is my order” calls
Example: A customer places a cash-on-delivery order.
K
Kurta Kraft (Shopify store)
Business account
COD confirmation
Hi Asha! You ordered 2 kurtas (#1042, ₹1,598) with Cash on Delivery. Please confirm:
Confirm orderCancel order
Confirm order
Pay-online offer
Thank you! Order #1042 is confirmed. Prefer to pay online now? Pay ₹1,518 instead of ₹1,598 (save 5%): rzp.io/i/…
Shipping update
📦 Good news — your order #1042 has shipped! Track it: shiprocket.co/…
Where is my order?
Tracking reply
Order #1042 is out for delivery today 🚚
What you can do with BTAV Connect
COD confirmation
Every cash-on-delivery order is confirmed or cancelled on WhatsApp before you ship — fewer returns.
Abandoned-cart recovery
A reminder with a one-time discount code goes out an hour after someone leaves checkout.
Order and shipping updates
Confirmation, shipped and delivered messages with the courier's tracking link.
“Where is my order?”
Customers asking get the latest status automatically.
Features used:Shopify & WooCommerceCOD confirmationCart recoveryShiprocket trackingCatalogue ordersAll features →